Technology is giving the consumer more control over when, where and how content is consumed. New interfaces and display technologies, demonstrated by the huge commercial success of Nintendo Wii, PSP etc and emerging areas in electronic print, such as Sony eBook and Amazon's Kindle, offer scope for further innovation. With the proliferation of information on the web, there are opportunities for more intelligent, context-related content discovery.

As we increasingly conduct business and engage with services over the Internet, the issues surrounding Digital Inclusion become more and more important. As well as supporting development of innovative new services, it is important to ensure that sectors of the population do not become disengaged from the mainstream knowledge economy.